In2clouds Consulting has 14+ years of experience developing in the cloud and implementing CRM, customer experience systems, and contact centers

In2clouds Consulting has 14+ years of experience developing in the cloud and implementing CRM, customer experience systems, and contact centers

Nubity provides cloud-based solutions to offer contact centers and call centers that make it possible to reduce costs and keep decentralized companies operational through highly efficient automated services.

Asia Pacific and Japan Partners (APAC)

Beijing Yun Shi Shu Ju Technology Co. Ltd. Amazon Connect Solution can help customers solve complex business scenarios, such as “collection robot scenario” and “airplane robot scenario”; customized development and solve the actual problems encountered by customers in the process of using Amazon Connect.

CloudWave provides an end to end solution for all your cloud based integration and software tailoring needs. CloudWave’s core technology offerings are centred in the cloud contact centre, voice and security worlds. CloudWave has over 7 years of experience in delivering fantastic customer outcomes.

Consegna has successfully built a dedicated team of experienced contact center and certified AWS professionals to deliver outstanding customer experiences and outcomes through Amazon Connect, from strategy and design through to implementation and support operations.

With digital technology, innovative CX tools, AI, and core system integration, DXC enables organizations of all sizes to enhance their existing contact centers or transform their entire customer service operations.

GeekFeed has years of experience in developing, implementing, and maintaining contact center systems, and specializes in using Amazon Connect and AWS services to solve customer challenges.

NRI provides Amazon Connect solutions to customers who are thinking of operating a call center that supports home-based and decentralized call centers and the improvement of customer experience (CX) and quality of service.

NTT Communications is an AWS Partner with extensive contact center experience in Japan. NTT Communications provides consultancy, architecture, security, pussysaga search and cloud services to optimize the information and communications technology (ICT) environments of enterprises. Leveraging over two decades of domain expertise and knowledge of legacy contact center technologies, NTT Communications facilitates faster and efficient migrations to Amazon Connect and related AWS components. NTT Communications can also integrate Amazon Connect to COTOHA, a Japanese Semantic Analysis and Context Understanding AI Engine.

Utilizing the cloud contact center solution “Amazon Connect” provided by AWS, NTT DATA CORPORATION provides solutions that support call center operations.

NTT Technocross Corporation has over 25 years of experience and expertise in contact center construction. They have the technological capability to provide one-stop solutions including CRM, CTI, WFM, and other peripheral solutions. They also have a wealth of experience with Amazon Connect, and can provide solutions that meet your needs.

Entirely native to the AWS Cloud, RiseXperience is a new, digital CX omni-channel CCaaS (Contact Centre as a Service) solution built on Amazon Connect. Rise.CX can help you start or complete your Amazon Connect deployment natively, or using our RiseXperience CCaaS packages ready to go now.

Serverworks provides open cloud contact center functions and phone lines at a reasonable price. Serverworks uses its extensive experience with Amazon Connect to quickly and inexpensively create the optimal cloud contact center environment for our clients.

With over 20 years of contact center experience, TSA can help you to reimagine your CX ecosystem with an omnichannel platform powered by Amazon Connect. TSA’s proprietary Proactive Outbound engine boasts sophisticated dialling and campaign and list management capabilities.

Vodafone Connect is secure, customizable, locally supported, cloud-based solution that is designed to help organizations with customer contact and engagements, creating more personalized customer experiences at reduced costs.

Software and Hardware Partners

These AWS Partners provide software solutions that are integrated with Amazon Connect to create Customer Experience solutions. AWS Partners include Independent Software Vendors (ISVs), SaaS, PaaS, Developer Tools, Management and Security Vendors. Discover third-party technology solutions in AWS azon Connect.

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